What are your shipping methods?
- eParcel Post - FREE!
eParcel generally takes 3-10* business days to be delivered depending on final destination. We recommend you use this service for PO Box or if you believe your delivery address will be unattended as you will be able to collect this from your local Post Office.
- eParcel Express Post
eParcel generally takes 1-2* business days to be delivered depending on final destination. We recommend you use this service if you need your parts urgently.
*Allow extra days for remote/regional areas
We use Australia post exclusively.
How much does shipping cost?
We offer FREE standard shipping across Australia for all auto parts except oversized items which is specified in product description page.
For express shipping wherever available, we charge a flat rate of $19.95.
For international shipping cost, please email your postal enquiry including your delivery address to our customer team at email@example.com for freight quote.
What is your anticipated ship out time?
Every order received by K&W Auto Parts before 9:00AM AEST (excludes weekends and holidays) will be dispatched from our warehouse in the same day, otherwise, next business day.
How long does shipping take?
1-5 business days for standard shipping Australia-wide; next business day for express post available to major metro and regional population centres. Please refer to Australia Post for eligible postcodes.
Where is my order?
We will send you shipping notification once your order has left our warehouse. The email will contain your tracking number and instructions to track the progress of your order.
Don't stress if it doesn't work immediately - it often takes up to 4 hours for most orders to be trackable in the system.
Can I order online and pick up in store?
Yes, you can. Please contact us before your purchase and we will organise this for you.
Do you deliver outside Australia?
We do deliver outside of Australia for certain items although oversized items are only delivered within Australia. For international buyers, please contact us at firstname.lastname@example.org for more information.