Our Promises

Our Promises



​We know you always want to receive your parts or accessories as soon as possible, ME TOO! Thats why, at K&W, we promise to ship out your orders in 1 BUSINESS DAY based on stock level and when we receive your order. In details:
All orders made before 2pm daily will be shipped out within same day;
All orders made after 2pm daily will be shipped out next business day. 
For more details, please visit shipping information page.


We are confident that you will love the quality of our products and our services, but it happens that you might change your mind and decide to return your orders. SURE YOUR CAN! At K&W, we provide 30 days hassle free return policy. If you:
Receive wrong item: we will exchange the product and pay for the return postage;
Change of mind: return the product and you just need to pay the postage.
For more info, please visit our return policy page.


We guarantee all your orders are shipped out from Australia. ​We import our products directly from overseas selected factories, and we keep the stock here in Australia so we can ship them out as soon as possbile. Most of your order will arrive within days not weeks. 
All products come with minimum 12 months replacement warranty unless specified in the product details. For example, most alternators and starters come with  3 years replacement warranty. For more details, please visit our wrranty policy page